Google Business Profile optimization for more calls and visits
Your Google Business Profile is often the first thing customers see — before your website. We make it complete, accurate, active and persuasive, so you appear in Google Maps and win the click, call or visit.
What is a Google Business Profile?
A Google Business Profile (formerly Google My Business) is the free listing that shows a business’s name, location, hours, phone number, reviews, photos and more on Google Search and Google Maps. For local searches it is frequently the most influential element of your online presence.
Google ranks profiles in Maps and the local pack based on relevance, distance and prominence. Optimization improves relevance through correct categories, services and descriptions, and prominence through reviews, photos, activity and links from your website.
What our GBP optimization includes
- Profile audit and verification support
- Primary and secondary category research
- Business description written for customers
- Services and products with descriptions and prices where appropriate
- Attributes, hours, holiday hours and service areas
- Photo strategy: exterior, interior, team, work
- Regular Google posts for offers and updates
- Q&A management
- Review request system and response templates
- Booking, messaging and call settings
- UTM tracking on website link
- Monthly insights report: calls, directions, clicks
Our process
- 01
Audit
Compare your profile with the top local competitors.
- 02
Optimize
Fix categories, information, services and media.
- 03
Activate
Posts, photos and Q&A on a regular schedule.
- 04
Grow reviews
Implement an ethical review request process.
- 05
Measure
Track actions and local rankings over time.
Frequently asked questions
Still have a question? Talk to our team or message us on WhatsApp.
Is Google Business Profile free?
Yes. Creating and managing a profile is free. Optimization and management services involve professional time.
How do I verify my business?
Google offers verification methods such as video recording, phone, email or postcard depending on your business. We guide you through the method offered.
Why is my profile not showing for my main service?
Often because of an incorrect primary category, incomplete services, low review signals or stronger competitors closer to the searcher.
How often should I post on my profile?
Weekly posts are a good habit for most businesses, along with regular new photos.
Can I have multiple profiles?
Only one profile per real business location. Separate departments may qualify in specific cases, such as hospitals. Duplicate profiles violate guidelines.
Should I hide my address?
Only if you serve customers at their locations and do not receive customers at your address. Otherwise, show your address.
Can you edit my business name to include keywords?
No. The name must match your real business name. Keyword stuffing can lead to suspension.
How do I track results from my profile?
Through Business Profile performance insights and UTM-tagged website links in Google Analytics.
What should I do about a suspended profile?
Identify and fix the guideline issue, then submit a reinstatement request with supporting evidence. We can help with this process.
Do reviews in Malayalam count?
Yes. Reviews in any language contribute, and responding in the reviewer’s language is a nice touch.
Turn your Google profile into your best salesperson
Get a free Google Business Profile check.