Social media management, handled end to end
Hand over the day-to-day work of running your social profiles. We plan, create, publish, respond and report, so your brand stays active and consistent without taking up your team’s time.
What is social media management?
Social media management is the ongoing operational work of running a brand’s social profiles: planning content, creating posts and videos, publishing on schedule, monitoring and responding to comments and messages, and reporting on performance. It is the execution layer of social media marketing.
Many businesses start social media enthusiastically, then struggle to keep up. Gaps in posting, inconsistent visuals and unanswered messages send the wrong signal to potential customers. Our management service keeps everything running smoothly.
What we handle for you
- Monthly content calendar
- Graphic design and templates
- Reels editing and publishing
- Captions and hashtags
- Story updates and highlights
- Scheduling across platforms
- Comment moderation and replies
- Inbox monitoring and lead handover
- Festival and event content
- Monthly analytics report
A typical month
- 01
Week 1
Review last month’s results and share the new calendar for approval.
- 02
Week 2
Produce designs, reels and captions; gather photos from your team.
- 03
Ongoing
Publish on schedule and respond to comments and messages.
- 04
Month end
Report on reach, engagement, enquiries and recommendations.
Social media management FAQs
Still have a question? Talk to our team or message us on WhatsApp.
How many posts are included each month?
Packages are tailored, typically ranging from a few posts per week to daily activity across platforms. The exact number of posts, stories and reels is specified in your proposal.
How quickly do you respond to messages?
Response times are agreed in advance, typically within business hours. Urgent sales enquiries are forwarded to your team immediately.
Do we keep ownership of our accounts?
Yes. Your profiles stay in your name. We access them through Meta Business Suite roles or secure access methods.
Can we make changes to scheduled posts?
Yes. Approved posts can be edited or rescheduled if plans change, such as a new offer or an unexpected event.
What happens if there is a complaint on social media?
We follow an agreed escalation process: acknowledge publicly where appropriate, move the conversation to private messages and inform your team so it can be resolved.
Which tools do you use?
We use Meta Business Suite and other reputable scheduling and analytics tools depending on the platforms you use.
Can you manage only Instagram?
Yes. Management can cover a single platform or several. We recommend focusing on the platforms that matter most to your audience.
Is there a setup fee?
Initial profile optimization, templates and strategy may involve a one-time setup fee, which will be clearly stated in your proposal.
Free up your time and stay consistent
Tell us your platforms and goals, and we will suggest a management plan.